Privacy Policy

Last Updated: December 1, 2025

Introduction

HARDMODE™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Profile information (fitness goals, body measurements, preferences)
• Workout data (exercises, sets, reps, weights, duration)
• Progress tracking information
• Communication data (messages, feedback, support requests)

Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Location data (if you grant permission)
• Log data (IP address, access times, app crashes)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Personalize your experience and deliver relevant content
• Track your fitness progress and provide insights
• Send you notifications, updates, and support communications
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information in the following circumstances:

• With Your Consent: We may share information when you explicitly consent
• Service Providers: We may share data with third-party service providers who perform services on our behalf (e.g., cloud hosting, analytics, payment processing)
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Trainer-Client Relationships: If you are a client, your trainer may access your workout data and progress information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to certain exceptions for legal compliance.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

The Service is not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@hardmode.cv
Website: https://hardmode.top

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (if applicable). To exercise these rights, please contact us using the information above.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the information above.